1. You need to plan the way a fire department plans: It cannot anticipate where the next fire will be, so it has to shape an energetic and efficient team that is capable of responding to the unanticipated as well as to any ordinary event.

    Andrew Grove

  2. In the absence of information, people make shit up. Worse, if they at all feel threatened they make shit up that amplifies their worst fears. This is where those absolutely crazy rumors come from.

    Rands